Mission
AOS is dedicated to delivering aviation’s most advanced crew bidding scheduling solutions that align airline operational efficiencies with the work-life balance of the people who make air travel possible.
Methodology
AOS’s proprietary software empowers airlines to honor individual preferences, contractual agreements, flight schedules, and qualifications—strengthening trust, boosting morale, and supporting a more resilient and productive workforce.
Nothing is quite as important as a correct balance of work and life.
About
AOS, Inc. has been at the forefront of flight crew schedule optimization for airlines since 1992. With over three decades of focused specialization, AOS provides best-in-class crew planning optimization solutions. The proprietary, highly configurable crew planning software is trusted by major domestic and international airlines to balance operational efficiency without sacrificing crew quality of life.
Crew scheduling is AOS’s only business. This singular focus has made AOS the foremost provider for airlines of all sizes, from regional carriers to global fleets operating between 10 and 1,000 aircraft. AOS serves pilots, flight attendants, union representatives, planners, and airline tech executives who rely on AOS for precise, scalable, and fully customizable scheduling solutions.
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AOS delivers the most advanced Preferential Bidding System (APBS TM)—a crew scheduling platform that aligns cost control with operational flexibility, regulatory requirements, and crew quality of life preferences. The power of global optimization technology allows the system to help airlines save millions of dollars each year while maintaining high levels of crew satisfaction.
How is AOS built for the future of crew optimization? How is it built to meet the complex scheduling challenges of today and tomorrow? AOS delivers the most advanced crew optimization platform available. Whether you need a fully integrated software suite or a customized APBS solution, the dedicated team of specialists is available to discuss opportunities, share demos, and explore beta trials tailored to your unique needs.
Leadership
Chi-Yen Lai,
Founder and Chief Executive Officer
- National Taiwan University, B.S. in Mathematics
- Ohio State University, M.S. in Mathematics
- Awarded the Bell Labs President’s Gold Eagle Award for breakthroughs in developing the first commercially viable pairing optimization software in the Advanced Decision Support System (ADSS) group.
- Founded AOS in 1992, responsible for leading product development from pairing and bid line optimization to the deployment of Advanced Preferential Bidding System for pilots and flight attendants.
Jerry Kung,
Chief Operating Officer
- Harvard University, A.B. in Applied Mathematics: Computer Science
- Emmanuel College, University of Cambridge, M.A.St. in Applied Mathematics
- MIT, Ph.D. in Operations Research (funded in part by a National Science Foundation Graduate Research Fellowship)
- Previously Vice President, Quantitative Strategist at Goldman Sachs Asset Management, Alternative Investments and Manager Selection (AIMS) group, specializing in crafting advanced analytics for private equity investments.
- Winner of the 2015 AGIFORS (Airline Group of the International Federation of Operational Research Societies) Anna Valicek Award for innovative research on Robust Aircraft Routing
- Responsible for leading all aspects of the next generation of APBS software: including algorithmic research, feature development, workflow integration, and automated testing.
- Oversees client relationships, ensuring seamless implementation, ongoing support, and tailored solutions that align with airline operational needs.
Frank Saccomandi,
Chief Technology Architect
- Bachelor of Arts in Political Science, Bates College
- Over 25 years of enterprise IT leadership across diverse sectors, including hedge funds, institutional asset management, legal and medical practices, and academia.
- Former Principal Infrastructure Architect and Manager of Infrastructure Engineering and Operations at Acadian Asset Management.
- Former Vice President and Infrastructure Architect at Tilden Park Capital Management.
- Specialist in designing and managing complex IT environments across global data centers and multiple cloud platforms.
- Experience overseeing 8-figure IT budgets, negotiating high-stakes contracts, and leading dynamic, global technology teams.
- Responsible for directing AOS’s comprehensive technology strategy with executive oversight of IT infrastructure, IT governance, cybersecurity, disaster recovery, site reliability engineering, DevOps, and next-generation cloud services.